In November, we are deprecating the old Ticket tool layout across all Assembla projects. When we announced the new layout last month, we gave our users the option to switch back to the old layout and less than one percent of our users did so.
Since the release of the new layout, we have received great feedback, usage statistics, and other metrics to make additional improvements to the new layout. At Assembla we are dedicated to providing you the best support and services, and at times we must deprecate old services to focus on the new tools and the needs of our customers.
For those few that have opted to use the old layout in favor of the new layout, please provide your comments below and we will listen to and address your comments prior to making the switch.
If you are still using the old layout, here are instructions on how to upgrade to the new layout: Go to the Ticket tool's settings subtab and check the box for "New Layout Enabled" under the Default Views section (see screenshot below). If this is not done by sometime in November, it will be done automatically.
